Skip to main content
Complimentary pickup & delivery·Manhattan · Hamptons · Westchester · Greenwich · Stamford
CallRequest Pickup
Journal · Atelier

Inside Our Atelier — A Day in the Life of the Cohen Family

By the Cohen Family9-minute readMay 26, 2026
Cohen atelier wash floor at dawn, before the first rug arrives

The atelier opens before the city does. By the time most New York mornings are still finishing their first coffee, the wash floor has already been swept, the slatted drying frames have been checked for the day's schedule, and the first rug from yesterday's intake is laid out under the morning light at the inspection desk. This is what an ordinary day looks like in our family atelier — nothing more, nothing less than the slow craft that has supported the rugs of these families for more than a decade.

Dawn — the wash floor before light.

The first hour is the quiet hour. The wash floor is swept clean from the night before — the slate surface checked for any residue that might catch on a rug, the drains tested, the soft water lines opened. The schedule for the day's washes is read once and again: the antique Tabriz arriving at ten, the Hereke silk that has been resting overnight after its dye-stability test, the contemporary Sarouk in for a standard hand-wash on the second floor.

The slatted drying frames in the back room are checked. Each frame holds a rug from yesterday or the day before, drying flat under the temperature-controlled air. We walk the row, feel each rug by hand, note moisture levels. Two are dry and ready to come off the frames for hand-grooming. One needs another twelve hours. The chart on the wall is updated with the day's expected completions.

By the time the light is good enough to read a rug by, the first piece is at the inspection desk. The work has already begun in the way it has begun every morning here for years.

Mid-morning — the inspection desk.

The inspection desk is a long padded table with full-spectrum lighting above and natural light from the high window to one side. The master artisan stands at the desk for the first hour of any rug that arrives at the atelier. The rug is laid out flat, walked from top to bottom on the front, then turned and walked on the back. Fibers identified by touch. Foundation read for tension and integrity. Prior repairs noted. Dye condition assessed. Moth or beetle activity checked along every edge and under every fold.

The intake notes are written by hand on a paper form — rug type, dimensions, fiber, age estimate, condition, recommended wash plan, restoration estimate if needed. The form goes into the rug's file. Photographs are taken front and back, plus close-ups of any damage. The wash plan is written before any water is anywhere near the rug, and it is the master artisan's personal signature that releases the piece to the wash floor.

A typical morning sees two or three new pieces through the inspection desk, plus a return inspection on any rug coming off the drying frames. The pace is slower than visitors expect — the inspection is the work that decides everything that follows.

Late morning — the dye-master station.

The dye-master station sits beside the inspection desk. A long counter holds rows of glass jars: madder, indigo, walnut hull, pomegranate skin, cochineal, oak gall — the canonical vegetable dyes of the great rug-weaving traditions, plus the modern light-fast acid dyes the atelier uses for colour restoration work. Above the counter, hanks of yarn in every shade hang on dowels, sorted by colour family and by light-fastness rating.

The dye-stability test on every rug that comes in for a wash happens here. A single fringe thread is sampled from each colour on the rug, immersed briefly in test water at the planned wash temperature, blotted, and compared against a control card. The dye-master reads the result by eye and notes any colour that requires a calibrated wash plan adjustment. The whole process takes twenty minutes per rug and decides whether the wash floor runs at standard temperature or a cooler-water variant.

Colour-matching for restoration work also happens here. A faded patch on an Aubusson, a knot row to be rewoven on a Sarouk — the dye-master selects yarns from the hanks, holds them against the rug under raking light, and adjusts the match until the eye no longer separates the new from the original. This is the slowest, quietest work of the atelier. There are no shortcuts at this counter.

Master artisan hands at the restoration bench with color-matched yarn
Master's hands at the bench, color-matched yarn.

Midday — the wash floor, the slow bath.

The wash floor is the largest room in the atelier. Three slate-tiled bays, each with its own water-temperature control and pH-balanced soap dispenser, separated by low walls that prevent any water from one bay reaching another. Silk rugs always wash in their own bay. Antiques always wash alone. The third bay handles contemporary wools and standard hand-washes in sequence through the day.

The midday wash is the longest. Soft brushes by hand, moving with the pile, with frequent rinses. Water temperature monitored on every cycle. The master artisan or a senior family member is on the floor at all times during a wash — we do not run washes unattended. A typical antique Persian wash takes three to four hours from first water to final hand-rinse. A silk wash can take longer, depending on the dye-stability results.

The work is physical and the work is quiet. There is the sound of water, the soft sound of the brushes, and the conversation between the people on the floor about what each rug is showing as it washes. No machines. No conversations from the front desk reaching the wash floor. The rug at this hour has the atelier's full attention.

Afternoon — the restoration bench.

The restoration bench is in its own room, naturally lit, with a long padded surface and a wall of small drawers holding hand tools — the kinds of tools that have no electronic component, no power source, no part that the master artisan did not learn to use through years of apprentice work. Needles of every gauge. Scissors. Hooks. Combs. A row of weaving frames in various sizes.

In the afternoon, the rug at the bench is whatever needs the most patience that day. Today it is a 1920s Tabriz with a foundation tear in one corner — moths weakened the warps before the rug came to us, and a previous attempted repair pulled the foundation further out of true. The work at the bench is to remove the bad prior repair, replace the affected warps with matched yarn, and reweave the missing knot rows. The drawing of the central medallion has to read continuously across the join when the work is finished.

The bench work is by hand and by eye. Knot for knot. Row for row. The afternoon at the bench may produce two square inches of finished work on a complex restoration; that is enough. Speed at this counter is the enemy of the work. The clients who send us pieces for restoration understand this in advance, because we tell them in advance, and the timeline on the quote reflects what the work actually takes.

Evening — the drying room rounds.

The last hour of the working day is the drying room round. Every frame is walked. Each rug is felt by hand for moisture and read for any change in dye condition or pile lay. The frames are rotated where the air movement has been uneven. The temperature and humidity in the room are checked one final time and adjusted for overnight. Tomorrow's expected completions are pulled forward and marked.

Rugs coming off the frames tomorrow are inspected one last time tonight by the master artisan. If something needs another twelve hours, it stays on the frame. If something is ready for hand-grooming and the second-pass inspection, it goes on the schedule. Nothing leaves the atelier without the master artisan's sign-off, and the sign-off is given by hand, in person, on the rug itself.

After the round, the wash floor is swept again. The inspection desk is cleared. The drying-room door is closed and the light is left on at the bench where tomorrow's restoration work is queued. The atelier closes as quietly as it opened. The rugs settle for the night, and the family heads home to do this again at first light.

The Atelier Perspective

The work is the same as it was when our grandparents did it. The light at dawn, the slow bath, the bench in the afternoon. Some craft has not been improved on because it does not need to be.

— The Cohen Family

Common Questions

Questions, honestly answered.

What clients ask us before they hand over a rug — and how we answer.

Can clients visit the atelier?
Yes, by appointment. We welcome prospective clients, returning families, interior designers, and antique dealers who want to see where their pieces are actually cared for. A visit typically runs forty-five minutes — the wash floor, the inspection desk, the dye-master station, the restoration bench, and the drying room. We schedule visits during working hours when there is work to see; the rugs in progress are the demonstration.
Who personally inspects every rug?
The master artisan reads every rug by hand at intake and signs off on every rug at completion. No piece leaves the atelier without the master artisan's personal review. On larger days, work is parallelised across the family team — one of us at the wash floor, one at the bench, one at intake — but the master artisan's eyes are on every piece at the two critical checkpoints.
Is the team family-only or are there apprentices?
The core of the team is family. Hand-craft of this kind passes through long apprenticeships — years of watching the master artisan before the apprentice is trusted with serious work — and the relationships that make that possible are family relationships first. We do take on apprentices, carefully, but the lead hands on every piece are the family. That is how the standard holds across decades.
Do you take rush jobs?
We accept urgent intake — moth pickups, fresh spills, pieces needed back for a specific date — and we schedule accordingly. The work itself is not rushed. A hand-wash takes the time it takes, and a restoration takes the time it takes; that is non-negotiable on antique pieces. What we can compress is the calendar — moving a rug to the front of the queue, prioritising the wash floor, returning the piece on the earliest honest date. Call us with the deadline; we will tell you what is possible.
From Our Clients

Letters from across the Northeast.

A few of the rugs we've cared for — and the families who trusted us with them.

They returned an heirloom Tabriz — the colors look exactly as my grandmother described them.
MH
Maria H.
Bedford, NY
A 1920s Heriz I thought was beyond saving came back better than the day my parents bought it.
JB
Jonathan B.
Short Hills, NJ
Our clients trust us with eight-figure homes. Horizon is the only atelier I send their rugs to.
EV
Elena V.
Greenwich, CT · Interior Designer
Explore the atelier

More from Horizon.

Other ateliers, every service we offer, and the rest of our story — a few directions to explore.

Begin

Visit the atelier.

By appointment. We open the wash floor, the inspection desk, the bench, and the drying room to clients who want to see where the work happens.

Call (914) 229-9147
5.0· 200+ reviews

By hand · By the Cohen family · By appointment

Begin

Request Pickup

Complimentary pickup. An honest estimate from our atelier.

By submitting this form, you agree to receive SMS/text messages from Horizon Rug Cleaning & Restorationat the phone number provided, including messages sent by autodialer. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out. Consent is not a condition of purchase. Terms & Privacy Policy.

Your information is safe & secure